Homewood >Bridesmaids Inc
Do Not Go To Bridesmaids Inc. My best friend/maid of honor and I decided to go to Bridesmaids Inc to look for bridesmaids dresses for my wedding. We were the only two that went first, bc I wanted her dress to be different from the other bridesmaids, so I wanted her to get first pick. Well we found her dress and I found the perfect dress for my other bridesmaids that same day. Well I came back with my maid of honor and one other bridesmaid. The girl measured them first, then she let them try on a dress in their size. Well my maid of honor tried on a size 6 and it was too big, then a size 4 and it fit perfect, so I told the girl I wanted their dresses fitted just like that. We got the chiffon style dress, so they flow at the bottom. Then my sister in law tried on the size 6 and it fit her perfect. Well we were done, we paid, and left happy. I came back two days later and someone else fitted my third bridesmaid. We left satisfied that day. Well I got my girls dresses back two weeks before my wedding. Well my maid of honor got her dress first, and it was too big in the chest. So I called them and told whoever I talked to that her dress was too big. She had the nerve to ask me did she lose weight. I said maam, in her breast??? Um no. Then she said well the dresses are not meant to fit to a T. I said well why did we come in and get measured and try on dresses before we placed our order. In that case, I could have just called in my girls sizes. I wasn't even trying to let her speak, so I asked for the manager. Well the manager gets on the phone and says, well can she come up to the shop so we can see what the problem is and resolve your issue. So I left and met her up there. They had her try on the dress, then she gone say well we don't do alterations. Are you kidding me? Why did you have us come up here? She's all stuttering and saying because I wanted to make sure it wasn't a manufacturers error, but her dress will just have to be taken in a little. Then she tried to give me some type of Belk and Macy's example about their clothes not fitting the same. Saying that you might go get a size 4 dress at Macy's and one at Belk and they fit different. So she was saying that the dress they tried on that day was probably from a different designer and everyone's sizes don't fit the same. I said I don't want to here that mess. You should have told us that on that day. They just trying to make a sale, knowing that you can't get a refund or exchange, so they think when you sign that so called contract then that's it. I told her you just wasted our time, these girls spent $200 on their dresses, got measured, and they still got to get their dresses altered. What's the point of the measurements? Then she asked how the other girls dresses fit and I told her that I was taking them their dresses that same day. Well my maid of honor and sister-in-law got measured by the same girl and both their dresses are loose in the chest area, but my third bridesmaid dress fits her perfect. So of course I called back and gave them the business again. The manager was like well what do you want us to do, pay for their alterations? Yes. Well we can't do that, I said who is above you, and she gave me the owner name and said she's at the beach and won't be back until Monday, so I'm waiting on Monday, but if I have to take them to court, then I will do that just because right is right, and this is not right. Somebody can't measure up there, and if all your dresses are not made to fit to a T, then why did my third bridesmaid dress fit her to a T. Her dress is the only plus so far out of this experience, because it looks great on her. I know this is alot, but they are ripping people off. Then they might take my idea, bc when I was going off on the manager, I told her they ripping people off measuring them wrong and giving them dresses too big, you think they would have someone there doing alterations to get more money out of people.
HORRIBLE! DO NOT USE. My sister and I went in there to order 7 bridesmaids dresses. We stood in there for about 20 minutes (trust me, the store isnt big at all) before anyone would ask us if we needed any help. Then our sales person disappeared. Now they keep telling us something different about down payment requirements to order the dresses. We've emailed them several times about the required credit cards needed to order the dress. We just left there TEN MINUTES AGO and the accounts are already messed up again. they keep acting like they are too good for us. Had i known i would have NEVER used them. They are TERRIBLE and I cannot wait for this fiasco to be over. My sister (the bride) is miserable. THANKS BRIDESMAIDS INC.
Homewood best kept bridesmaids shopping secret. Service was amazing now that they are under new management. These girls will really pay atterntion to you and your ideas. It was the most help I have ever received from a boutique. My wedding is not till next May, but Bridesmaids Inc. helped me with so many decisions. I LOVE the dresses that I chose and my girls have really liked trying on sizing samples instead of guessing a size. The only con I can think of is the location, so many people do not know about the store, but the service, selection, and relaxed atmosphere is truly great. Thanks Ladies!!!!!
It was so easy!. The girls there are so cute! I walked in, told them what dress i was interested in, they showed me the colors it came in and we were finished. They even showed me a cute flower girl dress. I wish everything about planning a wedding was this easy!
Don't expect any favors.
I have been a good customer to Bridesmaids Inc... purchased the dresses for my sisters wedding there, ordered my own bridesmaids dresses there and have gladly referred several friends.
Recently I purchased a dress for a friends wedding, the dress turned out to have a busted zipper. Bridesmaids Inc has refused to take any responsability for the damaged merchandise.
The store hours are impossible for someone who works full time and they are difficult to reach by phone. Sadly, because they have one of the better selections in the Birmingham area, you may have to sacrifice quality and customer service to get the dresses you want. Good luck.
Horrible experience 3 weeks before wedding. My daughter and I went to Bridesmaid inc. to look at bridesmaids dresses. We went in and a girl came over to help us. We told the girl we were looking for a brown dress. She proceeded to help us look. We found a dress on display we liked. The dress had a net overlay. We asked about the colors it came in and the girl showed us the book of swatches. With the help of the girl we decided on a gold dress with dark chocolate(expresso) overlay. They were really busy that day, several customers at the counter, and she started handing us papers to sign. It was hard to stand there and read everything so we just signed the papers and paid the deposit. A week later my daughter went up there with the other bridesmaid and a different girl helps the. he girl starts telling them that the gold color is going to look yellow and she thought the "creme" color would look better. My daughter thought the girl knew best since she does this every day and changed the color to creme. When we went to pick up the dresses they didn't even look brown at all! I told them the netting was wrong. They kept insisting it was right. I finally got them to get the book of swatches and it was the wrong color. The manager called me and said she would call the company. When she did the company said they made the decision to change the color to "caramel" because they thought it would look better. We also found out after trying the dress on that they don't make the dress to size. The bridesmaid measured an 8. When she tried on the dress they sent it was big. They told us that the dresses always have to be altered and they do not do alterations. We were also informed by the manager that if we wanted brown dresses we should not have chosen creme. I told her the other girl said it would look brown with the dark netting overlay. Not sure what to do now we decided we wanted to stop production of another dress,they said it was too late.The dresses may not be here in time to be altered and color who knows?
Worst experience EVER! I don't exaggerate.. I walked in to get fitted for a bridesmaid dress after driving 50 miles.The bride lives in Atlanta, therefore,my choices of getting fitted with this particular designer was either Bridesmaids Inc or drive to Atlanta.From the moment we walked in, the girl was too busy on the phone making her lunch order to even look up.Another girl looked at my husband and asked HIM if he needed help and then made a rude remark about how they aren't used to men being there!? Another girl offered to help me and she pulled the 2 dresses for me to try.She then proceeded to tell me that their "policy" is that unless the bride got the bridesmaid dresses from Bridesmaid Inc. they could not recommend a size and would only allow me to try on the floor model unless I signed a contract!?She told me they had a huge stockroom with dresses of every size in the back but not that I could try on.We all know that bridesmaid dresses run completely different from real life sizes so,I felt if I was going to spend $200 I wanted the correct size.(Let's keep in mind I called before I drove there and NO ONE informed me that I wouldn't be able to get customer service unless the bride ordered from them)So,I guessed my size(no biggie)and made my way out of the dressing room.As I'm leaving the employees were laughing and gossiping about me with my husband standing RIGHT THERE! I told my husband what happened to me and he said he saw a girl was there with her mom looking for a MOB dress and said the girl left in tears b/c of the same situation.Later that day I was telling my sister-in-law of the horrid experience I had and she said, "WOW that was the exact same attitude I got when I was looking for dresses back in 1999!!" I actually help mother of brides find outfits for weddings.I will NEVER go back to that place and risk being made fun of and deal with terrible attitudes.Now I see why brides get nicknamed Bridezilla;they have to deal with unpleasant people like that!
Perfect place to get a bridesmaids dress. This store was great! I was dreading dressing my bridesmaids but the staff was so helpful finding the perfect dress that would look good on everyone. They preferred the bride to pick the dress and then just let the girls come get fitted which was perfect because it takes care of the "who wants to wear what" chaos. Also, they let the girls put down a deposit at ordering time and pay the rest at pick-up. I think most of my girls appreciated that. Plus, they all looked gorgeous. I'd recommend them to anyone!
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