I've been doing business at Tom Williams Lexus a long time now. They have never let me down. Great staff... Service here has been excellent. I love the free car washes and the coffee bar here is outstanding. Nice friendly environment. I have found the prices on service (and even on my purchase) to be comparable, especially since these guys are "factory" trained".
Bill Cowan, my service consultant at Tom Williams Lexus, and all other staff members with whom I have had contact, have been friendly, helpful, efficient, and thorough. My entire experience with Tom Williams Lexus, beginning with Robert Cunningham, has been excellent.
I was extremely pleased with my prompt and courteous service as always with Bill Cowan in the service department at Tom Williams Lexus.
My entire experience was the best I have had. Salesman (Rob Erwin) was always couteous, friendly, understanding of my needs. no pressure He met with me several times before I committed and the automobile is truly my dream car & look forward to working w/Mr. Erwin again.
I like being able to schedule the service online. They are prompt and professional and efficient. It is a great car and they are a very good dealership.
Thank you Craig Curlette, Lindsey Lawson, Bernard Remke, Chris Jones & Tom Williams Lexus for your commitment to providing highest level of professional services and delivering the Lexus that we were looking for! We look forward to working with you again in the future!
The service and the way that I am treated are always excellent. This dealership is the standard against which other dealers should be measured.
Thanks to Bill Cowan and everyone for making my service experience efficient and I can say I am more than satisfied with the whole experience.
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