2516 3RD Ave S, Birmingham, AL | Directions 3523333.513777 -86.794989
Very reasonable price – The whole staff here at Glass Masters was very helpful. They gave me the best price around and I worked for a different auto glass company. / William B. Standifer
Good Service – The service was real good and quick and everyone was real nice and I thank them for that that go a long way in my book.
Awesome customer service – Everything quoted to me over the phone pertaining to price, time they would come in for me was guaranteed. Friendly employees and good hospitality and customer service. My business will not be taken to any place else.
They SUCK! Complete RIP-OFF – We took our mercedes to glass master because they advertise so well, however they do not back up what they advertise. Their customer service is terrible and the work is just as bad as the service. First of all the price we were quoted online was incorrect because they said we had the windshield with the rain sensor we went ahead and agreed with that but the bad part was that we paid more for the windshield with the rain sensor and it didn't work. We went back and explained the problem they said oh its probably your car the the sensor needs to be reset, take it back to the mercedes dealership. We did that and paid 125.00 to have all sensors reset only to find out that the windshield is either defective or they put the wrong one in. What Grandma says Grandma doesn't do. Beware BUYER! go somewhere else!
Good Price, Bad service – I recently had my SUV vandalized and was looking to replace the back windshield. I searched on-line and checked out other glass repair centers and by far; Glass Master was the cheapest. I called Glass Masters and was informed that because my vehicle had so many parts, that i would be best to bring it in. So the next day, i dropped my suv off. Everything was going good, until it came time to pick my truck up. Once I walked into the office, the receptionist, was on a personal call; talking about what she was going to name her baby. She looked as if she was approx. 6 months or so. Anyway, she never acknowledged me; standing at the counter. And after a few minutes, I interrupted her personal call to ask, if my truck was ready. She indicated yes, took my payment, and told me to go back there to get my truck. I had to go to the work are (garage) and drive my own truck out of the work area. The district manager, never came out of the office, and no one never checked with me to make sure I was satisfied.
Im the type of person; I would much rather pay extra, then to receive bad service.
Glass Done Well and Cheap – I ask for a quote online one evening at about 8 pm. I got the quote instantly and I was called back within 15 minutes for a schedule. It was done the next day. The Quoted price was the cheapest of 5 different places I checked with and was only slightly over my deductible so I did not even bother with an insurance claim. Work was as good good as I would expect from anyone at any price. I would recommend Glass Masters in Birmingham to anyone in need of auto glass.
I had a broken windshield and went to Glass Masters to get it replaced. Not only did they have the best price after I called several places and the best service and did a clean job but the District Manager Joe walked me to my car and inspected it with me to make sure I was satisfied. I would highly recomend Joe and his team at Glass Masters in Birmingham, AL.
REAL "GLASS MASTERS" – My windshield was broken up because of a rock from the road so i called glass masters and several other glass shops and they had the best price and guarantee, they drove to my home replaced the windshield the same day i called, i am very satisfied with the work.
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