Thimbles Inc

(205) 682-6008

3780 Riverchase Vlg Ste 600, Birmingham, AL | Directions   35244

33.376498 -86.800887 View Website
Recommend this business?
?
33% 100 3
3 Votes

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Categories:
Fabric Stores, Fabric, Quilting & Needlework

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Small Appliance Repair Services:
Sewing Machine Repair
Small Appliance Products:
Sewing Machines

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Thimbles Inc

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Tips for Thimbles Inc

1.0
March 17, 2012

Terrible Customer Service. On my first visit was promised services in a timely manner. Not only did Thimbles not have my work done on time, but it was done incorrectly and I was overcharged. On my second visit (anyone can make a mistake, right) I encountered, without a doubt, the most arrogant sales person I have ever met. She was so busy dazzling me with her condescenion that she failed to listen and comprehend what I requested. When my garment was deemed "ready", it was not as requested. The mistake was theirs and should have been caught, even by a novice, much less an expert.

Instead of admitting their mistake, the sales woman and, who I assume was the owner, blamed me in a very patronizing way. Apparently they leave the patron our of patronizing. Hubris lives in Birmingham. Guess I will make my next visit to Smocking Bird.

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5.0
February 17, 2009

Review by OUT2SEE. We strive to give personal and courtesy service.

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1.0
October 14, 2008

Worst customer service. Very poor customer service. I was told a price on the phone and when I arrived at the store I was told a much higher price, and treated like I had 5 heads for questioning it. The store acted as if they would not have made a mistake, no apology given. I will not return to the store and will make sure friends do not shop here as well.

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