06/10/09

Bridal Bliss is the best!

by mrsmave

The service that I experienced at Bridal Bliss was wonderful- they really show how much they care about helping make your day THE most special day of your life- they will help you pick out gowns to try on, give you assistance and answer TONS of questions (admit it, we brides have a lot : ) ), and just make it so much fun. They had so much to choose from, so many dresses in many different styles, all you have to do is narrow down which one you love the least- because they are all beautiful. The prices are really great too. Bridal Bliss rocks!

• Pros: A wide variety of wedding gowns, prices are great too!

03/04/09

Would not recommend going ANYWHERE else!! Best place to by a wedding dress!!!

by WhitCass

I started my quest for the perfect dress in Jan 08. I went to every bridal shop with in reasonable distance to where I lived. Everything I found was either in budget but made from the cheapest fabrics or were made from the perfect fabrics and priced WAY out of budget. The day I found this shop in Homewood I had just left a place down the road. At this shop I tried on the most expensive dress of my quest topping out at 7k. I was dissapionted & ready to give up on my 3 month search. When I was leaving I saw a building and made a call to see if they had an appointment. To my suprise they told me to come on in they did not require appointments. I went in expecting more of the same. I looked around and all the dresses were right there for you to look at & try on at your leasure (unlike the other place with the $7k gown, where you were unable to view their stock & had to trust their skill). While looking around I notced the quality of the gowns & I started to walk out to avoid further disappoitment with a dress I was unable to afford. Gary stopped me and asked me if there was anything he could help with and I let him know what I was looking for and he showed me a few and I was amazed. Gary was great he stayed about 30 min past the time he closed to help me while I tried on MANY dresses. I just couldn't help myself. Every single dress in the shop was within my budget even the dresses inspired by Grace Kelly. I felt terrible when I found out how late it was but Gary told me not to worry. And if you have ever been to see Gary you know exactly what I meen when I say he truly loves what he does and cares about his brides and will make sure you leave in what looks good on you. To make a long story a little shorter my entire experience with this shop was unbelievable. Gary and his little shop will always hold a special place in my heart and if this review helps him get 100 customers I'm not sure it's enough to repay him for how special he made the experience and my wedding day.

• Pros: Staff, Selection, Price, and quality
• Cons: NONE

02/10/09

Best Bridal Shop

by asjackson

My experience with Bridal Bliss was wonderful. I went to a couple of different stores, and this was the only store that did not require me to make an appointment and provide detailed information just to get in the store. The owners are very friendly and accommodating, and they actually encourage you to touch the dresses which is unheard of at most bridal salons. I was amazed by the large selection of dresses at Bridal Bliss. I tried on several and ended up selecting a dress from the Grace Kelly inspired collection. It was absolutely beautiful and everything that I had dreamed of. The price was way below what I thought that I would have to spend even with the cost of alterations. I expected it to take 5 months for my dress to come in but it ended up arriving early.

Gary and Clarence were so amazing and were always willing to go the extra for mile. They steamed my dress for me and had it waiting when I would come in. We ended up ordering our tuxedos through Bridal Bliss as well and were very pleased. I would have ordered my bridesmaids' dresses here if I had not already done so. I cannot say enough good things about this store and the service that Gary and Clarence provide. Planning a wedding can be extremely stressful, but Gary and Clarence did everything they could to make my experience a pleasurable one. They were such a blessing to me during my wedding, and I would recommend this store to anyone.

• Pros: Service, selection, and prices
• Cons: None

11/08/08

Greatest Bridal Boutique in Alabama

by lsm09

I recently purchased my wedding gown from Bridal Bliss in Homewood, AL. The customer service was better than ANY other bridal shop I've visited. They were very attentive. The owner personally helped me with my dress and allowed me to make changes to the final product. The prices were VERY reasonable! I'll tell all my girlfriends to go to Bridal Bliss!

• Pros: Great Selection, Location, Prices, Customer Service
• Cons: Can't think of any!

07/13/08

Every girls dream

by kelleychandler

Our daughter recently married and one of the most overwhelming comments was how beautiful her dress was. We of course were very happy with it but were astonished at how truly lovely every one else thought our daughter and the gown was. Clarence, Gary and Miss Lydia were accommodating in every, every way. The price was much more than reasonable. Clarence really listened to the vision our daughter had in mind for that day and did his best to make just that happen. I love the respect with which you treat each one of your brides. No question was too trival for Gary. He is most knowledgeable about the lines they carry and very honest in his answers. Gary your suggestions were invaluable. Miss Lydia a quiet but encouraging assistant as we tried on many of their lovely gowns.

By far the most amazing gifts they gave us are the following: 1) Confidence in what we were choosing was right for our daughter and her vision of the day she would be marrying the man of her dreams.What peace of mind this was for us. 2) Service. Although Bridal Bliss has countless beautiful brides, we were important to them. We didn't have to explain who we were when we would call with a question or update. Our dress came in early! 3) Kindness. Which goes right along with service. Really I should say sincererity. They truly shared in our joy. Many thanks to each of you at Bridal Bliss. What a blessing you have been to us. We have and will continue to recommend you to every bride we come in contact with that wants a 'dress of her dreams' for her special day.

06/23/08

Great experience

by Laura2511

I went to 5 bridal stores before I found the dress I wanted at Bridal Bliss. They helped me customize my order, changing the neckline of the dress and the beading. Everything was perfect when I came for my first fitting- I did not have to change one thing to the dress or the veil. Their tailor was great- she sewed my buttons and bustle expertly and quickly. They stored the dress and steamed it for the wedding day. Gary was extremely nice, relaxed and helpful. You can tell that they take pride in their dresses and customers. Overall it was a great experience because I did not have to worry about the dress at all.

06/14/08

RESPONSE: Worst Bridal Shop I Have Ever Stepped Foot In...

by GaryWalls

The gowns in Bridal Bliss are not "worn" and we offer a wide selection of store samples. We offer the highest of quality customer service. Our staff is never rude or condesending toward a customer. The bride gained 4 inches in the waist which equals approximately 40 lbs. in weight gain. The bride's mother stated the bride was taking medication which caused the weight gain; then stated the bride had subsequently stopped taking the medication. Bridal Bliss cannot absorb the cost of reording a special made gown due to the bride gaining weight between the time of ordering and arrival. Bridal Bliss, in an effort to solve this weight gain problem, offered the bride the store sample which was new and a larger size. The bride then took the offer and Bridal Bliss traded out the gown. Furthermore, on the matter of paying for the gown, the contract at Bridal Bliss states the funds for a special ordered gown are due half upon ordering the gown and the balance upon the gowns arrival at Bridal Bliss. The bride agreed to and signed the contract. There are no exceptions to this policy. Finally, this bride was satisfied to the fullest in the choosing of her gown, the ordering of her gown and our customer service and became disatisfied only at the point of realizing her gown did not fit due to her weight gain.

05/01/08

Worst Bridal Shop I have EVER stepped foot in

by MelissaB84

I would NEVER recommend anyone going to Bridal Bliss in Homewood, AL. The dress selection was poor-not a wide selection, and the dresses look worn. The main reason I would say to NEVER go there is for the customer service, particularly because of Clarence-the owner. He was rude from the second I stepped into the store. I ordered a dress spending well over $1,000 including my veil. When the dress and veil came in I went for a fitting. Clarence was rude and treated me awful. The dress did not fit, and he said I must have gained over 30 pounds in 3 months. That is not possible! He made me feel insecure. He also said "You must have the same problem I do-every time I turn around I'm stuffing something in my face." How rude?????!!!! Who says that to a customer. Not only did he bash me, he started bashing other brides who had gained weight and could not fit into their dress. When you are a customer spending a lot of money in a store you should NEVER be degraded and made to feel like you are overweight. He has NO room to talk if you were to see him. I was very disatisfied with his service. Not only did he call me fat and tell me I had to lose 25 plus pounds to be able to fit into the dress, he lied to me twice. He said I could pay then or pay in May when I was supposedly going to be 25 pounds skinnier (yeah right). I called him and asked if I could pay in May like he said, and he lied. He said he never told me that and was extremely rude to me on the phone. He said I am like most brides-I don't pay attention to anything on the contract. He was mean and ended up basically hanging up on me. I immediatly went to the store to pick up my dress and he did not have the courage to look me in the eye. When I walked in he ran into the back room. The second time of his rudeness was to my mother on the phone. This was simply an overview of how this man and his so called customer service is. I do not think anyone should ever go there! Go to Dianes in Jasper!

• Pros: the assistant was nice
• Cons: rude, no customer service, decietful

02/17/08

Personalized service

by SMHartley

The selection at Bridal Bliss was extensive and very affordable. The dresses are not as cheap as warehouse-styled stores (e.g. David's Bridal), but the dresses are of better quality, are more individual in their design, and most cost under $1000 (unlike the shop up the street where dresses start around $4000).

The owners are very proud of the services they offer and they have everything you could need for your wedding day, from hair pieces to shoes and bridesmaids dresses. They were always kind and did not pressure me to buy anything. In fact, they suggested another store where I may find other wedding shoes.

They were patient when I was frantic with planning and always greated me with a warm smile.

Gary and Clarence are running a business, but I felt they treated me as a friend whom they wanted to have the best wedding day possible. A couple of other reviews were harsh because of mistakes that were made--that is understandable, but there is only so much that can be done to "make things right." Gary is hands-on with the bride-to-be and Clarence takes care of the business side. Clarence's interpersonal style is not as warm as Gary's, which may come across as uncaring, but I found him to be very considerate. When my bridesmaid's dresses arrived late (because of the manufacturer's delay), Clarence overnighted the dresses to my wedding party at no cost to us. He did what he could to make things right.

As I told them after my wedding day, for all of the details that could go wrong, my dress was the one thing I knew would be perfect. I whole-heartedly recommend these two gentlemen to anyone looking for personalized service at affordable prices.

• Pros: Caring service, each dress is tailor-made for the bride
• Cons: None

02/03/08

Amazing Service & Excellent Selection

by Ashsperry

I had a great experince at Bridal Bliss. Gary and Clarence (the owners) are amazing. They make you feel very special and catered to my every need. They are so knowledgeable about everything wedding dresses. I ended up chosing the first wedding dress I tried on which is very rare for me. I fell in love with a Grace collection of dresses inspired by Princess Grace. Everything arrived way in advance and was fitted to fit me perfectly. We also ordered the Groom and Groomsmens tuxes from them. They fit everyone pefectly and my wedding could not have been more gorgeous. I had the wedding of my dreams and it was largely do to the excellent service I recieved at Bridal Bliss.

• Pros: Great friendly Service, Great communication and updates on order, cute shop, wide selection of beautiful dresses